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Terms and Conditions

LEGAL NOTE

By visiting the website or using material from these websites, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.

1. Content

This website (jcou.com) is the online store for the sale of products via the network of the company under the name "JCOU P.C.", with VAT. 800860769 and G.E.MI. 143235801000. Included herein are the terms of use of jcou.com in a clear, concise and understandable manner. Further, any contract entered into through jcou.com is governed by the terms stated herein as well as those, as the case may be, agreed between the parties. Any other terms are expressly excluded. Without prejudice to the principle of good faith and business ethics as well as, in general, the provisions governing legal transactions, in particular those concluded at a distance (where applicable), each user who enters and uses the services of jcou.com is considered that he consents and unconditionally accepts the terms set forth herein, without any exception. If a user does not agree with these terms, he must refrain from using jcou.com and from any transaction with it.

2. Intellectual Property

The content of this Website is the intellectual property of jcou.com, subject to any rights not expressly granted herein. All copyrights of this Website contained therein belong to jcou.com or to third parties legally concerned. By accessing this Website, you agree to be bound by the above copyright laws.

3. Personal Data

Jcou.com strictly applying the principles of personal data protection, provided by International and European law regulating issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Protection of consumers (Law 2251/1994) which regulates issues related to distance selling of goods and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by its decisions Chairman of the Committee for Personal Data Protection, the Presidential Decree 207/1998, 79/2000, the article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any misuse of your personal data and in no way reveals, discloses, sells, leases or exchanges your personal information and the information you submit to any third party. Your personal information is permanently deleted upon your request and is not given in any way to anyone. By submitting material to our server, you agree that it does not contain untrue, illegal or in any way unsuitable for use and publication elements.

4. Third Party Websites

To facilitate your access to its websites, jcou.com may include links to Internet sites that are owned or operated by third parties and are responsible for their own content.

5. Limitation of Liability

Jcou.com has made every effort to portray its products as accurately as possible by publishing photos, descriptions and specific comments. However, this website may contain errors (typographical, numerical and visual). Jcou.com does not warrant the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this Website.

6. Modification of the terms hereof

Jcou.com reserves the right to modify or renew the terms and conditions of transactions and undertakes to update this text for any change or addition to the terms.

7. Property - Trademarks

The content of the website and the jcou.com logo is the property of JCOU PC. The product and company names mentioned herein may be trademarks or commercial names of their respective owners. Your access to this website should not be construed as a concession, consequently, final or otherwise, of any license or right to use any of the symbols appearing on this website, without our prior written consent or any third party holder.

8. Product Shipments

Jcou.com can serve customers from all over Greece and abroad.

All shipments within Greece are made are undertaken by ACS courier Courier or Geniki Taxydromiki.

For orders over 50 €, the costs for shipping throughout Greece are free, while for purchases worth less than 50 €, regardless of weight, address and payment method, is 6 €.

Your orders are shipped within 1-2 working days.

CYPRUS:

The shipping methods for orders by any method of payment (cash on delivery is not a option for Cyprus) are the following:

·   For orders under 70 € the order is sent (after your order has been confirmed) by courier with delivery within 1-5 working days. The shipping charge is 10 €, regardless the weight.

·   For orders over 70 € the order is sent (after your order has been confirmed) by courier with delivery within 1-5 working days. The shipping charge is free.

ABROAD:

Orders from abroad are sent by DHL Courier.

·   For the countries of the European Union the shipping charge € 30.

·   For all countries outside the European Union the shipping charge is € 80, regardless the weight.

In case of shipments to countries outside the European Union, the customs charges are borne entirely by the customer.

In case your order cannot be executed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you wish to complete it.

In case of choosing the payment method "cash on delivery" and after your order is confirmed by phone or by e-mail with the customer service department,  your order will be shipped within 2-3 working days. It is not possible to book the product for more than the above period.

The buyer has the obligation to accept and recieve the product ordered in our online store, at the agreed day and time and the payment of the price, by cash on delivery. In case of refusal, or inability of the courier company to contact the buyer, for a period of up to 6 working days, he will be charged with the shipping, transport and return costs, 10 euros, which he will pay to the company.

Please note that orders including engraved watches are delivered 1 day after the specified shipping time.

For orders with watch engraving you can pay either by credit card or by bank deposit.

Terms for GOLD COLLECTION

Orders in the online store are made by pre-payment, either by credit/debit card, bank deposit, or Paypal. Cash on delivery does not apply.
Orders for which the shipping method selected is Pick up from the store at 9 Stadiou Street and 1 Kolokotroni, do not require prepayment.
All rings have size 54 and 55.
For custom ring creation, delivery takes place within 7 working days from the day of your order. The order must be prepaid in one of the ways listed above. You do not have the right to exchange custom made rings.


9. Withdrawal and Returns of products

You have the right to return the products you bought, without having to inform us the reason why you want the products returned, within fourteen days (14) from the date you receive them, according to article 3e of Law 2251 / 1994.
In this case, you only incur the direct cost of returning the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them and accompanied by the proof of purchase (receipt).

Prerequisite for the return of the product is:

i. Not to be used.
ii. Do not cause internal or external damage
iii. Be in its original packaging with the included documents and proof of purchase.

In case of return of the products, your refund will be completed within 14 days, from the date you will notify us of your withdrawal and after we have received the products within the specified period. Please contact us before returning any product.

In case you have prepaid part of the amount for the reservation of the product, you have not received it yet and you withdraw within the above period (14 days), the company is obliged to return the amount of the deposit within 14 days, from the date you will notify us of your withdrawal. If the withdrawal takes place after the 14 days, the company is not obliged to return the amount of the deposit. 

Please note that returns are not accepted for watches that have been engraved.

10. Product Prices

All prices presented in our catalogs include VAT. These prices refer to the quantities that are available in our warehouse, while jcou.com reserves the right to adjust the prices. A large number of our products are offered at a discount from the suggested prices of the Greek delegations. For installments made by credit card, the amount of the monthly installment is the division of the price of the total amount of the order.

11. Applicable Law

All transactions you make through jcou.com are governed by International and European law regulating issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), as well as the Law on Consumer Protection (N 2251/1994) regulating issues related to distance selling.